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Privacy policy

Privacy Policy

GUEST INFORMATION WITHIN THE MEANING OF THE EUROPEAN REGULATION

This information concerns personal data that will be processed in compliance with the current legislation on the protection of personal data and, in any case, the principles of confidentiality that inspire the activity of TUSCANY RESORT OCCHINI and intends to describe its management methods, in the processing of personal data of Guests. This information is provided pursuant to art. 13 and 14 of EU Regulation 2016/679 of 27 April 2016.

METHOD AND PURPOSE OF THE TREATMENT

The processing of data will be done with the aid of electronic and / or paper, according to logic strictly related to the purposes indicated above and in any case by adopting procedures and measures suitable to protect their security and confidentiality.

The processing of data can / will be aimed at the activities listed below:

  1. Check the availability of the apartments to fulfill the request;

  2. Manage reservations on the company website

  3. Manage reservations, requests, information

  4. allow you to make and confirm your booking by providing your personal identification data and payment details (credit card, IBAN);

  5. provide answers on our services (room availability, prices, conference rooms, catering and events, etc.);

  6. Requirements regarding art. 109 of the R.D. 18.6.1931 n. 773 (Consolidated Text on Public Security), as TUSCANY RESORT OCCHINI is obliged to register on the portal of the State Police (alloggiatiweb) at the time of arrival of the customer at the facility. The documents collected (such as Identity Card, driving license or any other suitable identification document) to comply with the obligations described will be held by TUSCANY RESORT OCCHINI the time strictly necessary to carry out the practice after which they will be appropriately eliminated from the paper / computer files present;

  7. performance of accounting, tax, commercial, technical and for all company activities generally related to the existing relationship;

  8. Fulfillment of obligations under the law, by a community law or by a regulation of a Control Authority.

RESERVATIONS AND TREATMENT (PERSONS)

Personal data on bookings will be processed in the manner described above for the sole purpose of guaranteeing the reservations and for the purposes set out above under the agreed conditions.

Below is a description of the treatment of the data for each type of reservation and the subjects involved.

  1. Offers the possibility to make reservations on Booking.com TUSCANY RESORT OCCHINI has a contractual service relationship with the Booking.com platform which offers the Owner a space within the portal. Booking at the time of booking will ask for basic personal data (name, email), but may also collect home address, phone number, payment details, the name of any person traveling with the guest. Once the payment has been made, Booking sends TUSCANY RESORT OCCHINI the confirmation of the guest and / or the aforementioned data.

  2. The www.tuscanyresortocchini.it website offers the possibility to book online. Wubook provider of the service and as Data Processor, proceeds with the acquisition when the guest confirms his choice among the available accommodation and declares himself willing to proceed with the booking of personal data (name, surname, email address ) numbers of other guests who want to stay (number adults and children) and personal payment details (credit card) in case the user decides to proceed with payment of the reservation. The guest may decide to indicate sensitive data in the "notes" personal data classified as sensitive, these will be transferred from WuBook to the Owner, who will decide on their own, as an independent data controller, the methods for their treatment. These data will be transferred from WuBook to the accommodation "as entered by the customer". Wubook, moreover, can collect data on the location and IP address of the device from where the request takes place. Once the payment is made to WuBook, it will transmit only the aforementioned personal data and confirmation of the transaction occurred at TUSCANY RESORT OCCHINI. Wubook will only process the data collected through the express consent of the user and only those useful for the purpose of the service.

  3. The reservation can be made by email or by phone, TUSCANY RESORT OCCHINI will proceed to take charge of all the appropriate procedures aimed at the request of the interested party.

The data may be recorded in our electronic databases accessible to staff duly appointed and instructed in the field of security and confidentiality of personal data. TUSCANY RESORT OCCHINI keeps us in mind that declines in any case the responsibility for abuse, violation, diffusion, alteration and modification of your personal data present in the Booking.com and Wubook portals.

CATEGORIES OF PERSONAL DATA PROCESSED

TUSCANY RESORT OCCHINI may process the following Personal Data provided by you
a) Personal Data (identity documents, passport, identity card ..) and Identifiers (including name, surname, date of birth, sex), tax code / VAT number and contact details (among which telephone, email address)

b) Personal payment data (IBAN, Credit Card)

CONSEQUENCES OF ANY REFUSAL

The provision of data is optional, but we remind you that, with reference to the purposes outlined above, the provision of your personal data is necessary because the treatment is to be considered lawful ex art 6 GDPR, letter b), because it serves the execution of a relationship of which the interested party is a member or to the execution of procedures adopted at the request of the same, e.g. requests for sending information, booking (for purposes of letters A, B, C, D, E and G) and letter f), as it is necessary for the pursuit of a legitimate interest of the data controller or third parties, prevailing over interests or the fundamental rights and freedoms of the data subject (F and H purposes). You do not need your consent and your refusal and / or the provision of incorrect and / or incomplete information would prevent the execution of the contract and the failure to continue the relationship.

PEOPLE AUTHORIZED FOR TREATMENT

The data will be processed exclusively by company employees in the administrative and commercial sector, specifically authorized; Controlling, controlled or affiliated companies pursuant to Article 2359 of the Italian Civil Code or companies subject to joint control, will be able to access information about Guests or Suppliers for administrative and accounting purposes or those connected with the performance of organizational, administrative, financial and accounting activities. , regardless of the nature of the data processed. In particular, these objectives pursue internal organizational activities, those functional to the fulfillment of contractual and pre-contractual obligations, the management of the employment relationship in all its phases, the keeping of accounting and the application of the rules on tax matters, trade union, social security, health, hygiene and safety at work.

ADDRESSEES OR CATEGORIES OF ADDRESSEES OF PERSONAL DATA (EXTERNAL MANAGERS OF THE TREATMENT)

The data may be disclosed to third parties only to fulfill legal or contractual obligations. The list of External Managers is present at the headquarters of the Data Controller, upon request. The data will not be disseminated.

DURATION OF TREATMENT AND CONSERVATION

The data will be processed only for the time necessary for the purposes listed.

Below are the periods of use and storage of personal data with reference to the different purposes of processing:

1) the data processed for the execution of the contractual relationship and for the underlying services will be kept for the entire duration of the contract and for a period of 10 years following the dissolution / termination / termination of the relationship, unless there is a need for further conservation, to allow TUSCANY RESORT OCCHINI to defend its rights;

2) the data processed for the fulfillment of legal obligations will be retained by TUSCANY RESORT OCCHINI within the limits established by law.

TRANSFERS TO THIRD COUNTRIES

Data transfers to Third Countries are not foreseen. Any transfer of personal data to a third country outside the European Union or to an international organization will take place on the basis of an adequacy decision of the Commission or, in the case of transfers referred to in Articles 46, 47 or 49, second paragraph , of the European Regulation, on the basis of appropriate and appropriate guarantees.

RIGHTS OF THE INTERESTED PARTY

You enjoy all the rights enshrined in the European Regulation, such as the right to

  • request access to personal data and their correction,
  • cancellation of the same,
  • the limitation of treatment,
  • the right to oppose their treatment,
  • the right to data portability,
  • the right to lodge a complaint with the Supervisory Authority;

For the exercise of these rights described above and / or for any other request, please refer to the contacts below.

HOLDER OF THE TREATMENT is TUSCANY RESORT OCCHINI with headquarters via Setteponti 10 / A - Castiglion Fibocchi (AR) - 52029, VAT 022466101519 Email:info@tuscanyresortocchini.it